One very interesting article about Self-Awareness and its importance as a fundamental KPI in soft-skills development can be found here (“Self-Awareness: the Single Factor Influencing the Most the Speed of Leadership Development”). In SkillGym, Objectives are three specific task-oriented outcomes that the trainee is asked to achieve during the conversation.įor each conversation, the three objectives are well outlined in the preparation room and, during the conversation, they are connected to three specific steps of the dialogue. The Augmented Replay shows the position of the objectives using three small, numbered icons that can be found attached to the general timeline of the conversation at the bottom of the screen. Their color (green or red) shows the outcome clicking the icon will open a pop-up with a detailed description of the reasons why the objective has or has not been achieved. The way SkillGym calculates the outcome of each objective is a bit tricky. One of the common mistakes is to think that there is a 100% correlation between the score of Confidence and the achievement of the conversation objectives.Īlthough this is true in most cases (great behaviors generate great quality of the conversation that, in the end, will generate the achievement of the objectives), SkillGym is not a deterministic exercise. It is primarily a simulation where the contextual flow of the conversation matters a lot.
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